Terms and conditions





Reggio Children s.r.l. (hereinafter the Company) with headquarters in Via Bligny, 1/a 42124 Reggio Emilia – Italy, Tax Code and VAT Number 01586410357, sells to the Final Consumer (hereinafter the Purchaser), who exclusively buy them through an Online Sales Contract, the Products and Admission Tickets chosen and ordered by the Purchaser from those included on the Website and currently available.

All orders that, at the discretion of the Company, do not represent a retail sale, and in general, any order deemed fraudulent, will be considered void.

This Contract, which is available on the Website, shall be carefully reviewed by the Purchaser before completing the Products purchasing process through the Website.

The Purchaser claims to have full capacity to act and stipulate the Contract to purchase the Products on the Website pursuant to this Online Sales Contract. Under no circumstances shall the Company be required to verify the legal capacity of visitors and Purchasers of the Company’s Website. In theevent that a person who does not have the necessary capacity to act (such as a minor), places an Order on the Company’s Website, without prejudice to the responsibility of their parents or legal guardians for such Order and payment for it, the Company may refuse to accept the Order.



1.1 Hereby, respectively, the Company sells and the Purchaser purchases remotely, by means of IT tools made available by the Company, the Products presented and offered for sale on the Website www.reggiochildren.it/en/.

For information purposes only and without limitation, here are the products on sale:

Digital and in-presence study groups and professional development courses

  • E-books
  • Webinar on demand
  • Online Courses
  • Online Ateliers
  • Study visits of the Loris Malaguzzi International Centre
  • Toolbox.


1.2 The purpose of this Contract is to set forth the rights and obligations of the Parties in connection with the sale of the Products by the Company to the Purchaser. These rights and obligations apply without limitation to all sales made through the Website.

1.3 The Products on sale through the Website are illustrated on the web page

www.reggiochildren.it/en/ in the e-learning section, as described in the relevant information sheets; however, the image accompanying each Product may not be perfectly representative and exhaustive.

1.4 The Company reserves the right to change this Contract at any time; however, any sale concluded prior to the change in the Contract shall incorporate all conditions governed by the Contract prior to any change, including prices and/or specific promotions.


2. Stipulation of the Contract

2.1 The Contract between the Parties is stipulated exclusively through the Company’s Website.

The Purchaser, by accessing the address www.reggiochildren.it/en/, following the procedures indicated for the purchase of various products and/or services available online in the previous art.

1.1, will have the right to finalize the purchase contract, after careful reading and express acceptance of all the terms and conditions of sale, thus proceeding to flag it in the area specifically provided.

Only after accepting the terms and conditions of sale, the purchaser can continue with the payment required so as to complete the purchase transaction.

2.2 When the Company receives the purchase order from the Buyer, it sends an e-mail confirmation of the order, in printable format, which contains the details of the purchase made.

2.3 The Contract between the Company and the Purchaser shall be deemed to be concluded upon acceptance of the order by the Company.

2.4 Ownership of the Goods will remain with the Company until such time as the full amount for the order, including delivery charges, taxes and any ancillary expenses (where applicable), has been paid in full by the Purchaser.

2.5 By placing an order, the Purchaser declares that he has read all the information provided during the purchase process and fully accepts the Purchase Contract.

2.6 The Contract shall not be deemed to be concluded and effective between the Parties in the absence of the provisions of the preceding point.


3.Purchaser’s Obligations

3.1 The Purchaser agrees to pay the price for the product(s) purchased.

3.2 The Purchaser undertakes, once the online purchase procedure is completed, to print and/or keep these general conditions, which, moreover, he will have already viewed and accepted as a compulsory step in the purchase process, as well as to print the specifications of the product purchased, and this in order to fully satisfy the condition referred to in art. 52 and art. 53 of the Italian Legislative Decree 206/05.

3.3 The purchaser is strictly forbidden to enter false and/or invented and/or fictitious personal data and e-mail in the registration process necessary to activate the process for the execution of this contract. The data must be exclusively your own and real personal data and not that of third parties.



4.1 The prices of the Products offered for sale on the Website are applicable in the context of remote selling and may differ from the retail prices or in any case from the average market prices applied to certain products.

4.2 All sales prices of the products displayed and indicated on the Website are expressed in Euros and represent an offer to the audience pursuant to art. 1336 of the Italian Civil Code.

4.3 The sale prices, mentioned in the previous point, are inclusive of VAT.

4.4 Shipping costs and any additional charges (where applicable) will be indicated and calculated in the purchase procedure before the order is placed by the Purchaser.

4.5 The Company may change the sale prices of the Products, shipping charges and any ancillary charges at any time without notice. It is understood that any order received prior to the price change will retain its amounts with the previous prices.



5.1 Any payment by the Purchaser may only be made by one of the methods indicated.

5.1.1 For amounts up to € 1.000,00 payment should be made with one of the following methods: PayPal, credit card, bank transfer. For amounts exceeding € 1.000,00 payment must be made by bank transfer using OUR formula for bank commissions (expenses will be at the customer’s charge).

5.2 All orders shall be paid for in Euros, including taxes, transport costs, bank charges and any compulsory contributions.

5.3 The Company will send the invoice once the payment is checked.

5.4 The issuance of the invoice will be carried out according to the indications provided by the Purchaser at the time of the order. No changes will be possible after the issuance of invoice.

5.5 The Purchaser agrees to carefully verify the data entered at the time of the order, as these will be used for billing.

5.6 Following any cancellation and/or cancellation of reservations, the sums paid and billed shall not be refunded in any way. Please refer to art. 9 below for any reimbursements.

5.7 All communications relating to payments take place on a dedicated Company line protected by an encryption system. The Company guarantees the confidentiality of this information in accordance with the provisions of the current regulations on the protection of personal data pursuant to European Regulation 2016/679.


6. Product Availability

6.1 The Products for sale on the Website are available for as long as they are published and within the limits of stock.

6.2 The Company ensures, through the IT system, the processing and fulfilment of orders received in the shortest possible time, consistent with the workload of the Company’s staff and availability.

6.3 In the event that, after the Order has been sent by the Purchaser, there is a total or partial unavailability of the Product, the Purchaser will be immediately informed, through the most appropriate means chosen by the Company, of the unavailability of the Product and the total or partial cancellation of the Order.

6.4 If the Order is completely cancelled:

- The Purchaser will be informed of the total cancellation of the Order;

- The Company will provide for the total reimbursement of the sums paid by the Purchaser relating to the cancelled order;

6.5 If the Order is partially cancelled:

- The Purchaser’s Order shall be partially confirmed with charge of the amount only for the products available as indicated in the Order Confirmation e-mail;

- The Purchaser shall be informed of the partial cancellation of the Order.

6.6 The available products shall be delivered to the Purchaser.


7.Goods Delivery

7.1 The Products ordered by the Purchaser under this Contract shall be delivered by electronic mail to the address entered by the Purchaser on the Order as the delivery address.


8. Limitations of Liability

8.1 The Company assumes no responsibility for inefficiencies due to force majeure, if it fails to execute the order in the time provided by the Contract.

8.2 The Company shall not be liable to the Purchaser, except in the case of wilful misconduct or gross negligence, for inefficiencies or malfunctions related to the use of the Internet outside of its own control.

8.3 The Company shall not be liable for any damages, losses or costs incurred by the Purchaser as a result of the non-performance of the Contract for reasons not attributable to the Company, and the Purchaser shall only be entitled to a full refund of the price paid and any additional charges incurred.

8.4 The Company assumes no responsibility for any fraudulent or illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the Products purchased, if it demonstrates that it has taken all possible precautions based on the best science and experience of the moment and based on usual diligence.

8.5 Under no circumstances shall the Purchaser be held responsible for delays or mishaps in payment if the Purchaser proves to have made the payment within the time and in the manner specified by the Company.


9. Purchase of In-Person Professional Development Courses

9.1 Reggio Children s.r.l. informs herewith that it reserves the right to cancel the study visit or in- person professional development in Reggio Emilia with at least five days’ notice prior to the start date of the training activity, if the minimum number of participants required for the organisation of the service is not reached. In such a case, Reggio Children reserves the right to resubmit a new schedule to hold the training, without giving rise to any refund.

Reggio Children s.r.l. informs that it reserves the right to cancel the initiative due to exceptional circumstances or force majeure with at least five days’ notice prior to the start date of the training activity and to resubmit a new schedule to hold the training, without giving rise to any refund.

Reggio Children s.r.l. informs that it reserves the right to change the programme due to organisational needs or exceptional circumstances. Changes may be made to dates, times, activities of the day, programme, trainers. These organisational changes, if any, do not entitle the participant to any refund.

9.2 The training activity could be cancelled if the health situation in Italy, or in the possible foreign country of origin of the purchasing participant(s), requires it due to government measures or regional regulations.

To this end, Reggio Children s.r.l. assumes the responsibility to inform all participants in a timely manner of this possibility by proposing an alternative date to be agreed upon with the participant(s) within one year of the initially agreed upon date.

9.3 Reggio Children s.r.l. is not responsible for additional costs arising from any programme changes or cancellations in the above cases or for any quarantines that force participants to extend their stay on site.


Therefore, it remains the participant’s responsibility to bear the burden and cost of taking out any suitable travel insurance policy in case of cancellation and/or modification of the trip, food and lodging details.

 10. Right to Withdrawal and Regulation of any Reimbursements.

10.1 The right of recess is recognized in the terms and with the modalities previewed from the art.52 of the Italian Consumer Code which establishes that, the consumer can make use of the right to withdrawal within 14 work days from the purchase and has the right to receive the reimbursement within the same term when it is about remote contractual proposals.

To exercise the right to withdrawal, the purchaser must make a written request to Reggio Children srl with one of the following alternatives:

a)   By sending a registered letter with return receipt (A/R) to the registered office of the company (Reggio Children srl, Via Bligny n.1/A, 42124 Reggio Emilia – Italy);

b)   By sending an email to the company’s PEC address (reggiochildrensrl@registerpec.it);

c)   By sending an email to ecommerce@reggiochildren.it.

10.2 Once the withdrawal period indicated in art. 9.1 has expired, the purchaser with particular reference to the purchase of only the products specified below:

- Digital and in-presence study groups

- webinar on demand

- Online Courses

- Online Ateliers

- study visit at the Loris Malaguzzi International Centre

- Toolboxes

shall have the power to:

  1. a) withdraw up to 14 days before the online event and in this case will receive a refund equal to 75% of the amount paid;
  2. b) withdraw beyond the 14 days preceding the online event, but in this case no refund will be given.


11. Termination of Contract and Expressly Agreed Termination Clause

11.1 The obligations assumed by the Purchaser in art. 3 above mentioned (Purchaser’s Obligations), as well as the guarantee of the successful completion of the payment to be made by the Purchaser, are of an essential nature, so that, by expressly agreed clause, failure by the Purchaser to comply with any one of these obligations will result in the legal termination of the contract pursuant to art.1456 of the Italian Civil Code, without the need for a court ruling, without prejudice to the Company’s right to take legal action for compensation for any further damage caused.


12. Privacy and Data Protection

12.1 For the clauses regarding the Privacy and Personal Data protection please refer to the updated section of the site: https://www.reggiochildren.it/en/privacy-information


13. Changes

13.1 The Company reserves the right to change this Contract at any time by posting on the website https://www.reggiochildren.it/en/, the version updated from time to time.

13.2 Any new clauses shall be effective for purchases made after the change has taken place.


14.Applicable Law

14.1 This Contract is governed by Italian law. These general conditions refer, for all that is not expressly provided for herein, to the combined provisions of the Italian Legislative Decree 50/92 and the Italian Legislative Decree 206/05.


15.Court of Jurisdiction

15.1 Any dispute relating to the application, execution, interpretation of this Contract entered into online through the site https://www.reggiochildren.it/en/ is subject to Italian jurisdiction.

15.2 Any disputes arising between the Parties in connection with this Contract shall be settled by the Court of the place of residence or domicile of the Purchaser, if located in the territory of the Italian State.

15.3 If the Purchaser’s residence or domicile is not located in the territory of the Italian State, the Court of Reggio Emilia, Italy, shall have jurisdiction.


The Purchaser is asked to read carefully and accept this Online Sales Contract by confirming all the options listed below.

  • The Purchaser confirms having read carefully and accepted this Online Sales Contract.
  • In accordance with art. 1341 and art. 1342 of the Italian Civil Code, the parties specifically approve the contracts referred to in articles:


art. 1 – Scope

art. 2 – Stipulation of the Contract

art. 3 – Obligations of the Purchaser

art. 4 – Pricing

art. 5 – Payment

art. 6 – Product Availability

art. 7 – Goods Delivery

art. 8 – Liability Conditions

art. 9 – Right to withdrawal and regulation of any reimbursements;

art. 10 – Termination of Contract and Expressly Agreed Termination Clause

art. 11 – Privacy and Data Protection

art. 12 – Changes

art. 13 – Applicable Law

art. 14 – Court of Jurisdiction

The Purchaser expressly agrees and accepts the clause referred to in art. 9.


  • The Purchaser accepts and signs the Privacy policy related to sensitive data.

Reggio Emilia Approach

The Reggio Emilia Approach® is an educational philosophy based on the image of a child with strong potentialities for development and a subject with rights, who learns through the hundred languages belonging to all human beings, and grows in relations with others.

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